Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"1f4ea0dd6f622e1c497efff2d1f6aceb1eb8abfc_lout","branding":{"id":"371","key":"pur","name":"A-tune Quote-to-Cash","portalBaseUrl":"/servicedesk/customer/portal/371"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Transnetyx Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3OTM5MzE1ODAsIm5iZiI6MTc5MzkzMDk4MH0.BS4gG3U48xi37cnUiHwXAugYyJiWhU1gC9MYQ1g8Zh8&client=6abb0539-bf88-4317-8d9e-0b4482c4fcb3&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":true,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"371","key":"pur","projectId":12425,"serviceDeskId":371,"name":"A-tune Quote-to-Cash","description":"<p>Welcome! Send us any needs for a-tune quotes, SOs, customer set up in NetSuite, invoices, credit memos, and general related questions.</p>","portalBaseUrl":"/servicedesk/customer/portal/371","onlyPortal":false,"reqTypes":[{"id":"1505","name":"Credit Memo Request","descriptionHtml":"","callToAction":"Credit Memo Request","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1503","name":"General Question","descriptionHtml":"","callToAction":"General Question","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1502","name":"Invoice Request Form","descriptionHtml":"","callToAction":"Invoice Request Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1504","name":"Onboarding A New Customer","descriptionHtml":"","callToAction":"Onboarding A New Customer","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1380","name":"Quote Request","descriptionHtml":"","callToAction":"Quote Request","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1501","name":"Sales Order Request Form","descriptionHtml":"","callToAction":"Sales Order Request Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[593],"key":""},{"id":"1313","name":"Anaplan Access Request/Access Removal/Access Issues Form","descriptionHtml":"","callToAction":"Anaplan Access Request/Access Removal/Access Issues Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[],"key":""},{"id":"1310","name":"Anaplan Financial Question Form","descriptionHtml":"","callToAction":"Anaplan Financial Question Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[],"key":""},{"id":"1314","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":12366,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12366","groups":[],"key":""},{"id":"1311","name":"Finance Inquiry","descriptionHtml":"","callToAction":"Finance Inquiry","introHtml":"<p>Got a question for the finance team? Submit it here.</p>","icon":12388,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12388","groups":[],"key":""},{"id":"1309","name":"New Item Request Form","descriptionHtml":"","callToAction":"New Item Request Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[],"key":""},{"id":"1312","name":"Sales Order Change Form","descriptionHtml":"","callToAction":"Sales Order Change Form","introHtml":"","icon":12245,"iconUrl":"https://s.support.transnetyx.com/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12245","groups":[],"key":""}],"reqGroups":[{"id":593,"name":"General"}],"orderMapping":{"593":[1505,1504,1503,1502,1501,1380]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":371,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PUR","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2YWJiMDUzOS1iZjg4LTQzMTctOGQ5ZS0wYjQ0ODJjNGZjYjMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC11c2VyLWNvbGxlY3Rpb24tLTExMTYzMjE0ODAiOlsicmVhZCIsImNyZWF0ZSIsInVwZGF0ZSJdLCJ1cm46ZmlsZXN0b3JlOnVwbG9hZDoqIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTpjaHVuazoqIjpbInJlYWQiLCJjcmVhdGUiXX0sImV4cCI6MTc5MzkzMjE4MCwibmJmIjoxNzkzOTMwOTgwLCJhbm9uSWQiOiJhbm9uLXVzZXIiLCJodHRwczovL2lkLmF0bGFzc2lhbi5jb20vYXBwQWNjcmVkaXRlZCI6ZmFsc2V9.FRU57eN-Eiac2Ec9O1ujL_VWTb7OlrsnWAjECOrLOeA","targetCollection":"upload-user-collection--1116321480","endpointUrl":"https://api.media.atlassian.com","clientId":"6abb0539-bf88-4317-8d9e-0b4482c4fcb3","tokenDurationInMins":20},"locale":"en-US","i18nTranslations":{}},"sharedPortal":{"name":"Transnetyx Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://transnetyx.atlassian.net/wiki","kbLinkDomainURLs":["https://s.support.transnetyx.com","https://transnetyx.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}