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Transnetyx Help Center

Welcome to the Help Center

Typing letters in the search input updates the search results in below data table

Portals

  • Infrastructure & DevOps

    Get help with user accounts, workstations, servers, networking, and third party software.

  • Marketing & Design

    Welcome! You can make a marketing request using the form below.

  • Dev Support

    Welcome! You can raise a request for Dev Support using the options provided.

  • Scrum Master Support

    Welcome! You can raise a request for a-tune Scrum Master Support using the options provided.

  • Sales Ops

    Welcome! You can raise a request for TAGCenter Support using the options provided.

  • A-tune Quote-to-Cash

    Welcome! Send us any needs for a-tune quotes, SOs, customer set up in NetSuite, invoices, credit memos, and general related questions.

  • Finance

    Questions about customer invoices? Email billingsupport@transnetyx.com.

    Vendor invoices for payment? Send to tyxaccountspayable@avidbill.com.

    Other vendor questions? Contact accountspayable@transnetyx.com.

    For all other inquiries, please use the forms below.

  • Data Science Requests

    Welcome! You can raise a request for Data Science Requests using the options provided.

  • Lab Operations

    Welcome! You can raise a request for Lab Operations using the options provided.

Suggested forms

  • General Support Request in Infrastructure & DevOps

    Report a problem with an application, your access, or a system in general.

  • General Question in A-tune Quote-to-Cash
  • Dev Support Issue in Dev Support
  • General Request in Infrastructure & DevOps

    For move/add/change requests that are not covered by other categories. Choose this if you are unsure.

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